Judith Platz
Biography
Vice President, Customer Support
Judith Platz brings 15 years of experience driving customer satisfaction for complex global accounts to Approva.
Prior to Approva, she spent six years at Oracle in a number of critical customer service positions. Platz led a team at Oracle that developed and implemented customer confidence programs focused on increasing customer satisfaction and retention for highly complex global accounts.
Platz also brings significant systems integration and operations experience to Approva. Prior to her tenure at Oracle, Platz worked at the International Monetary Fund (IMF) where she supervised support operations across three continents and developed and implemented information technology standards to achieve quality improvements. Platz also has extensive experience in computerized learning in both the public and commercial sectors.
Platz is a member of the Service and Support Professionals Association Small Medium Business Advisory Board. The SSPA SMB Advisory Board members give the association insight and guidance on programs to help SMB members navigate the numerous challenges they face.