Approva Appoints Judith Platz Vice President of Customer Support
Approva Appoints Judith Platz Vice President of Customer Support
July 02, 2007 - Reston, VA
Approva® Corporation (www.approva.net), the leader in continuous controls monitoring and audit automation software, today announced that Judith Platz has joined the company as its vice president of customer support. Platz will be based in Approva’s corporate headquarters in Reston, VA and will coordinate closely with the company’s research and development facility in Pune, India.
Platz brings 20 years of experience driving customer satisfaction for complex global accounts to Approva. Most recently, she spent six years at Oracle in a number of critical customer service positions where she led a team that developed and implemented customer confidence programs focused on increasing customer satisfaction and retention for highly complex global accounts. In this role, she was recognized by the Oracle Applications User Group (OAUG) for her sustained efforts advocating on their behalf and educating and communicating with the Oracle user community.
“As Approva continues to introduce innovative solutions and rapidly grow our customer base, we want to enhance our customer support capabilities, which are already recognized as the best in the industry,” said Rick Cobb, COO, Approva. “The industry expertise and track record in customer support that Judith brings to Approva will take our customer service support to the next level.”
Platz also brings significant systems integration and operations experience to Approva. Prior to her tenure at Oracle, Platz worked at the International Monetary Fund (IMF) where she supervised support operations across three continents and developed and implemented information technology standards to achieve quality improvements. Platz also has extensive experience in computerized learning in both the public and commercial sectors.
“Approva is the leader in automating governance, risk and compliance (GRC) programs and I am thrilled to be a part of a team that is known for delivering superior customer care,” said Platz. “Approva customers have always been a driving force for the next wave of innovation and we look forward to continuing to exceed their expectations.”
About Approva
Approva® Corporation is the industry-leading provider of governance, risk and compliance (GRC) software and is the continuous controls monitoring standard for half of the Big-4 audit firms. We enable business, finance, IT and audit professionals to automate and strengthen business and IT controls across SAP, Oracle, JD Edwards, PeopleSoft and other legacy applications. Global companies such as Bayer, DirecTV, Discovery Communications, First Advantage, Honeywell, P&G, Pratt & Whitney, Siemens and T-Mobile rely on Approva to reduce compliance risk, increase operational efficiency and flag exceptions to their business controls. Approva has certified integrations with Microsoft, Sun Microsystems, IBM and SAP to provide a holistic GRC solution. For more information, visit http://www.approva.net.